Category Archives: Aulani

Aulani, a Disney Resort & Spa in Hawaii

Travel Insurance Temporarily Unavailable

Beginning December 29, 2017 travel insurance will not be available to add to packages for Walt Disney World, Disneyland, and Aulani.  Previously purchased policies remain in effect.  A new policy will be available sometime in the new year, insurance provider and price to be determined.  This was a sudden announcement from Walt Disney Travel Co., so it may be a few weeks before a new travel insurance option is in place to bundle with your vacation package.

Mouse Unlimited has been “Earmarked”!

Authorized Disney Vacation Planner

Mouse Unlimited has been designated by Disney Destinations as an “Authorized Disney Vacation Planner” based on its strong support in selling Disney vacations.

Mouse Unlimited has been in business since 2008, and has gained specialized knowledge on vacations to the Disneyland® Resort, Walt Disney World® Resort, Disney Cruise Line and Adventures by Disney® vacations.

The Travel Planners at Mouse Unlimited have received extensive training on Disney Destinations theme parks, resorts, cruises, vacation packages and more, and can provide the utmost in professional assistance in planning customized Disney vacations.

In fact, one reason the agency attained the “Authorized Disney Vacation Planner” status is that all the frontline leisure travel agents are College of Disney Knowledge graduates. The College of Disney Knowledge is an in-depth comprehensive course that allows agents to develop their expertise regarding the Disney Destinations – knowledge that consumers can take advantage of
when planning a Disney vacation.

Reservation System Outage October 8-9

A reservation system outage is planned to start Monday, October 8th around 5:00 pm, lasting until the afternoon on Tuesday, October 9th.  Walt Disney World, Disneyland and Aulani systems will all be affected and unavailable online or over the phone.  What that means for you is no payments can be processed; reservations cannot be viewed, modified or quoted; dining, tour and recreation reservations cannot be made; and online check-in services will be unavailable.

Based upon our experiences with past upgrades, we expect the system to have spotty availability after coming back online late Tuesday.  If you have any planning activities to complete, we recommend doing so by the end of the weekend.


Vacation Insurance Update

In today’s world, including a vacation insurance plan is one way to help you relax and focus on having fun during a vacation!

As a reminder, Mouse Unlimited Clients who purchase vacation insurance with a Walt Disney Travel Company package MUST receive the insurance Description of Coverage (DOC).  Links to the DOC are included in the “Insurance” section of each of the Quote Request pages on the main site.

Better yet, to view and print a copy of each Disney Destination’s DOC, you can visit;; or

Be sure to review the policy specific to your state, if a specific policy has been authored. Some states require additional coverage, or forbid certain coverages. It’s very important to know your risks.

Also, PLEASE remember that once Vacation Insurance is added to a reservation, it is non-refundable. Even if you have to cancel your trip and the insurance covers the penalties, you will not be refunded for the premium paid for the policy. Additionally, changing the dates of a vacation MAY result in the forfeiture of the Insurance. Your agent can help you find out before making a change.

Happy Birthday Aulani

Today is the one-year birthday of Aulani, A Disney Resort & Spa in Hawai’i! In honor of this momentous occasion, the Resort is announcing more details about the enhancements coming to Aulani, including some information about the new water features and two new quick-service restaurants.

New water features will include a themed family pool, extending to the very edge of the Resort property and highlighted by a misty grotto from which relaxing swimmers may view the sunset. After dark, a magical starscape of glimmering lights will appear on the grotto ceiling and the floor of the pool.

Near the family pool will be a new kids’ splash zone, designed to resemble tidal pools with some playful surprises for youngsters, including rainbow water jets, images of tidal pool creatures on the pool floors, and hidden Menehune, the legendary little people of the islands, who may be spotted through chinks in the rocks. Additional deck space, chairs, chaises and cabanas will surround these new water features.

Also coming to Aulani will be two new food service locations. One of these, located adjacent to the new water play area, will serve continental breakfast and offer a lunch and dinner menu with a selection of sandwiches, salads and snacks that can be enjoyed on the adjoining outdoor patio, which provides a beautiful ocean view. A second quick-service eatery will be located beachside, offering grab-and-go snacks and easy access for beachgoers.

Work on these enhancements will begin this month and conclude in mid-2013, coinciding with the final build-out of the Resort. Along with the water play and dining additions, the expansion will provide a new, larger lawn location for events, weddings and the guest-favorite nighttime Starlit Hui show. There will also be additional merchandise space – to provide Guests with a greater variety of Aulani products, apparel and memories – and a protective awning over the patio of Makahiki restaurant, home of “Aunty’s Breakfast Celebration” featuring breakfast with Disney characters.

DVC Now For Sale in Hawaii

CELEBRATION, Fla. (July 1, 2010) – Disney Vacation Club began selling real estate interests for the company’s first family-friendly destination resort in Hawaii today.  Aulani, Disney Vacation Club Villas, Ko Olina, Hawaii, is scheduled to open its first phase in fall 2011 and will mark the eleventh resort for Disney Vacation Club.

“We are thrilled to give families joining Disney Vacation Club a new resort option in one of the most popular vacation destinations in the world,” said Disney Vacation Club President Jim Lewis.  “Once Aulani opens, families will be able to immerse themselves in the culture of Hawaii while knowing that they will get the quality vacation experience only Disney can deliver.”

Aulani, a Disney Resort & Spa, Ko Olina, Hawaii, is planned to include 481 two-bedroom equivalent Disney Vacation Club villas and 359 traditional hotel rooms upon its completion.  Other family-friendly resort amenities are scheduled to include an 18,000-square-foot spa, two restaurants, a wedding lawn, a kids’ club, a conference center and a pool area complete with a feature pool, wading pool, tube slides, sunset-facing hot tubs and a snorkel lagoon.

Built adjacent to a crystal-blue lagoon and a white-sand beach, Aulani is located on 21 acres of oceanfront property in the Ko Olina Resort & Marina development, near the existing Ko Olina Marina and a Ted Robinson-designed, 18-hole Championship Golf course.  Located on the western side of Oahu, the resort will also offer easy access to other points of interest on the island, such as the North Shore area and Pearl Harbor.

Disney Vacation Club offers families unparalleled flexibility and is designed to accommodate changing vacation needs as families are able to determine where to go, when to visit, how long to stay and what size of accommodations best suits their needs on each trip.

To begin, Disney Vacation Clubmembers are able to choose from among a variety of exciting vacation destinations, including a stay at any Disney Vacation Club resort, a trip on one of the Disney Cruise Line ships, a guided vacation with Adventures by Disney or a jaunt to one of more than 500 other destinations around the world. Plus, members staying at Disney Vacation Club resorts truly get “more room in the room,” as they can choose from four sizes of accommodations that sleep from four people up to 12 and range from 350 square feet to more than 2,000 square feet.  Additionally, vacations at a Disney Vacation Club resort can last any length of time, from one night to several weeks.

“Families can experience diverse destinations around the world with their Disney Vacation Club membership,” Lewis said.  “Plus, Disney Vacation Club can be enjoyed by generations of family members, allowing families to continue to experience the magic of memorable Disney vacations year after year.”

Disney Vacation Club revolutionized the timeshare industry in October 1991 when it introduced a flexible, vacation points-based model.  Today, more than 450,000 individual members from approximately 100 countries and all 50 states have discovered the joys of membership with Disney Vacation Club.